Welcome
Welcome

Welcome to the Help Centre. You can use this page to find answers to your questions, fix your problems, contact technical support and even learn new things about MSN products. TIP: whenever you arrive at a product help page click the Table of Contents at the foot of the page for the full range of answers.

Technical Support
Contact technical support

If you can’t find the answer you need in any of the sections on this page then you can log a technical support call with one of our experts here.

Help with other products
Other Products

Check out the full list of help and support pages for all Windows Live and MSN products here.

ACCOUNTS & BILLING

Accounts and Billing
Accounts and Billing

To access these options you will need to sign in to your account first – if your problem is that you can’t sign in to your account use the “Contact technical support” links below.

EXTRA SUPPORT LINKS

Did you know…?
Find More Help

Communities, Forums, Newsgroups, Downloads, Online Tutorials, Video and Audio help on-demand in a few clicks. Start Here.

SECURITY

Protect Yourself Online
Everything you need to know…

…to protect your family, your PC, your identity and your business.

Get help with Live ID problems here including password resets and what to do if you think someone else is using your Live ID.
Windows Live ID

Get help with Windows Live ID problems here including password resets and what to do if you think someone else is using your Windows Live ID.

Windows Live OneCare
Windows Live OneCare

Learn more about available firewalls, viruses, spyware and learn to stay protected.

Find out what to do to stay safe online – the latest information from Government and industry experts:
Online Safety

Find out what to do to stay safe online – the latest information from Government and industry experts.

NOKIA MOBILE

FAQ - Windows for Nokia Mobile
FAQ - Windows for Nokia Mobile

Frequently asked questions about Windows Live on Nokia mobile, a service available on select Nokia handsets.

For more visit Mobile.uk.msn.com

TELL US WHAT YOU THINK

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  1. My problem has been with the following service
    1. Windows Live Hotmail
      39%
    2. Windows Live Messenger
      30%
    3. Live Search
      5%
    4. Windows Live Spaces
      2%
    5. Security
      7%
    6. Accounts and Billing
      4%
    7. Other Product or Service
      13%
The Help team are not technical specialists, but can help find the best way to try to resolve your issue. 5032 responses, not scientifically valid, results updated every minute.
How to make a complaint to MSN UK
How to make a complaint to MSN UK

The MSN UK customer complaints team is here to help you if you have already contacted the MSN Support team but your issue is unresolved. If you have not yet contacted an MSN support team, please do so now via the Contact Technical Support link to the left. To make a complaint continue via the link above.